My experience was smooth, friendly, and easy. Everyone was helpful and friendly. Everyone worked together to ensure customer service during these unusual times.
Excellent Service. Seamless process and taken care of. Special thanks to Ed and Mark . Highly recommended!
Went to Mastria VW to Purchase a Volvo S90 and although we hit an unexpected delay, The Sales person (Daniel Cabral Jr) and everyone else at the dealership played a huge role in accommodating me until everything was dealt with.
Good fast buying experience, and we got a slightly used is300 for a great price
We loved our experience with Mastria. Very low pressure and we left happy with a brand new car. Our salesman John was wonderful. We would recommend them to our friends and family.
My husband and I recently purchased a vehicle through Mastria after not having made a vehicle purchase in almost 10 years. We were not looking forward to the process but the guys at Mastria made the whole transaction pleasant. They were not pushy, didn’t make us feel pressured and worked patiently with us while we decided on which vehicle was best for our growing family. Our salesman, John, went above and beyond to make sure we were happy And even helped us out big time after the sale. We definitely recommend Mastria Volkswagen.
John Bigelow was so patient and great at communicating the entire way through the deal! I was upside down in my current car and they were able to work with me on what I needed to do in order to buy with them! Once I was squared away they allowed room for lots of questions, patience with making decisions and stirring me in the right direction of a car I fully enjoy now! There were no unexpected things or no run around with pricing! John Bigelow was great! Always ask for him!
Ed made the process of buying a car simple. Thank you. I appreciate the staffs efficiency.
My experience at Mastria VW was as informational and efficient as any customer could hope for. I contacted the dealership inquiring on a Volkswagen Tiguan SE R-line Black and within 24 hours I had test driven , signed and parked the vehicle in my garage! The product specialist, Ed Cappola, was excellent! Any and all of my questions about the electronic and safety features of the vehicle were answered and fully explained. I strongly recommend anyone on the market for a new or used vehicle to turn to Mastria VW, you will not be disappointed.
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