Customer Testimonials

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Google May 24, 2024

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Google May 24, 2024

I live in Plymouth and it is a bit of a drive to get to Mastria VW - but it is worth it ! I own three VWs and they have serviced two of them. They are very professional, customer friendly, and good communicators. I recommend them highly.

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Google May 23, 2024

Great experience. Derek , Mark, and Mike rock.

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Google May 23, 2024

Luis Reyes was a lot of help, patient, kind, and very good at what he does all though I didn’t buy a car his personality never changed very good guy and very good dealership. Will be back in the future.

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DealerRater May 22, 2024

Great dealership to work with. Derek was upfront and honest throughout the entire process. A pleasure to work with

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Google May 22, 2024

Josh is the gentleman that sold me my 2016 golf r. Josh made this whole experience fast, and easy. He was very friendly, and making sure that I was happy with the purchase, and the whole process of getting into my new car. If you are in the market, I highly recommend going to the dealership. Love the car thanks guys

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Google May 21, 2024

Fast smooth transaction Happy with the results.

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Google May 21, 2024

Good service

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Google May 20, 2024

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Google May 19, 2024

Luis our sales representative and Mark the finance manager were both great and made sure that we got everything we wanted. I really appreciated that Luis heard me when I told him I was only there for one specific car. Unlike most car salesmen he did not push me to any other car. He worked with us to make sure we left in what we wanted and we love our new car!!

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Google May 19, 2024

Amazing service Luis helped us and was spectacular

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Google May 18, 2024

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Google May 18, 2024

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Google May 18, 2024

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Google May 18, 2024

The service is always great!

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Google May 17, 2024

Josh was awesome to work with.

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Google May 17, 2024

Greg and Mark were great and very helpful!

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Google May 17, 2024

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Google May 14, 2024

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Google May 14, 2024

Always good service, would recommend

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Google May 14, 2024

Just bought 2 Jettas from Ed Cappola at Mastria Volkswagen In Raynham, love the cars, one for myself and one for my husband. He made the process of looking for and finding exactly what we wanted easy. It was a pleasure.

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Google May 13, 2024

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Google May 13, 2024

Excellent, speedy and courteous service!

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Google May 13, 2024

Josh Zion helped me with the purchase of my brand new Volkswagen Atlas peak edition and was wonderful! He made sure I Loved the vehicle and was comfortable with it as well as thoroughly going over All of its functions and features. He was wonderful with explaining and showing me all of the new technology and how to use it. He really went above and beyond to make sure I was happy. I would highly recommend him if you're in the market for a new car.

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Google May 11, 2024

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Google May 10, 2024

Ed Cappola was great no pressure on me and very Knowledgeable about my Audi. I had a great experience with the Mastria Team .

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Google May 9, 2024

Brought my Atlas in to the VEW dealership for an air bag recall and they did a great job fixing the problem

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Google May 9, 2024

Derik was very helpful & patient. No hard sales tactics.... just helpful and taking the time to answer my questions and help me find the right car. I highly recommend this dealership & Derik!

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Google May 8, 2024

Edward was incredible. Super kind and thorough, and has been awesome from beginning to end. I drove over an hour to get to this location and I am so glad I did!

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Google May 7, 2024

Very helpful staff, I will definitely be back in the future.

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Google May 7, 2024

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Google May 6, 2024

Shout out to Derrick at Mastria VW in Raynham, MA, he went above and beyond to help 2 senior ladies charge an electric rental car before we had to return it! Thank you, again!

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Google May 6, 2024

Luis and Mark were extremely good to work with. I've purchased many cars and my recent experience with Mastria Volkswagen may have been the easiest and most stress free process out of all of them. A huge thanks to both Luis and Mark for their help. Regards, S.Cardone

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DealerRater May 5, 2024

Greg was amazing! He and the staff were so kind. It was the best experience I’ve ever had at a dealership.

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Google May 4, 2024

I had a great experience at Mastria. Josh was amazing with me , very professional and very knowledgeable . The finance gentleman was very friendly like I was part of the VW Mastria even if I was there for a few hours. Amazing experience.

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Google May 3, 2024

Josh Zion was very kind helpful and made the process go by smoothly. I am very satisfied with my experience and the car looks great! Would definitely recommend mastria Volkswagen

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Google May 3, 2024

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Google May 2, 2024

Great service! Highly recommend!

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Google May 2, 2024

As a young woman, it’s hard to get shop alone. Worked with a lovely man named Ed! I didn’t have one car I was looking at, but I gave him a list of things I wanted and he found me some great options! He was kind, understood what I wanted and I didn’t feel pressure to look at cars, buy it or that if I didn’t sign that day I wouldn’t get it. I felt very comfortable when buying my car! I got it and it’s lovely, process was easy. Hit a snag with ...

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Google May 1, 2024

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Google May 1, 2024

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DealerRater May 1, 2024

Derek was great! Helped us ding the right vehicle and made the proses relatively easy.

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Google May 1, 2024

Derek was great! Helped us find the right vehicle and made the process relatively easy.

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Google May 1, 2024

Really appreciated the zero pressure approach by bothe the Mastria Volkswagen sales and financing staff. Very helpful and informative.

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Google May 1, 2024

Josh Zion Delivered excellent customer service and made the whole process easy breezy! I would recommend anyone looking for a car to go to him, thank you so much Josh ‼️

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Google May 1, 2024

Great service, fair rates for service, nice staff.

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Google May 1, 2024

I had a great experience! My salesman Greg was amazing and the finance process went smoothly. They valued my time from start to finish. I will definitely be back 🙌🏻

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DealerRater Apr 30, 2024

We had a great experience at Mastria Volkswagen of Raynham. We were looking for a high quality pre-owned SUV. We worked with sales associate Joshua Zion who was well informed about all available vehicles, including the one we ultimately purchased. Josh was attentive, knowledgeable, and made the process smooth from beginning to end. It was clear Josh wanted to make the experience as seamless as possible and we were grateful for that. Highly recommend for anyone looking for a stress-free car buying journey!

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Google Apr 30, 2024

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Google Apr 30, 2024

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Google Apr 29, 2024

Service staff were friendly and knowledgeable. They took time out to explain current and future maintenance concerns.

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Google Apr 27, 2024

Love my new Jetta GLI, Mark in finance is great and made things extremely simple and I was out of doing paperwork within 30 minutes

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Google Apr 27, 2024

Derek and Mark were awesome throughout my whole purchase. Made me feel comfortable buying a car and would buy from them again when the next time comes!

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Google Apr 27, 2024

I worked with Josh Zion to purchase my VW Atlas and he was extremely courteous and professional throughout the entire process. He made the car buying process seamless and was able to expedite picking up the new car faster than expected. I would recommend working with Josh to anyone interested in purchasing a car at this dealership.

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Google Apr 26, 2024

Derek was very personable and made the process enjoyable. If you go to Mastria VW make sure to ask for Derek!

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Google Apr 25, 2024

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Google Apr 25, 2024

I’ve had nothing but a great experience every time I visit Mastria VW. The service techs are great and the customer service over the phone is very kind and understanding, thanks Donna for helping me schedule my service and for taking the time to ask the detail team about touch up paint for my upcoming detail. The waiting room is great they have plenty of water for free, a coffee maker for all kinds of coffee and pastries as well. Vending machines for all the snack fixings as too. The service team is very transparent with anything my vehicle ...

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Google Apr 25, 2024

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Google Apr 25, 2024

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DealerRater Apr 24, 2024

Tremendous experience, as always, with Mastria VW. I’ve bought 5 cars and will certainly be back for the next one. Courtesy, responsiveness, and professionalism are top notch with this crew - Many thanks to Michael, Ed, and of course Mr Striggles for removing any worries or stress from the equation.

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Google Apr 23, 2024

Ed and everyone at the Mastria team were great to work with. Very pleased with the customer service and loving my new car!

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DealerRater Apr 22, 2024

Very responsive and professional. Seamless transaction with finance manager. Overall would recommend to anyone needing a new or preowned vehicle. Thank you Ed, Michael and Mark

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Google Apr 22, 2024

Great experience with purchasing a used car with Greg Walden as our sales rep

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Google Apr 21, 2024

The staff does a great job with scheduling and completing maintenance. I always appreciate the experience.

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DealerRater Apr 20, 2024

Was looking to purchase @thecarmom's 2023 car of the year, Volkswagen Atlas SEL Premium and ran into a tradition car dealership that did the opposite of everything I wanted and needed. Luckily I found Mastria Volkswagen and was able to work with Josh Zion that made the purchase process transparent and easy. I look forward to buying my families next car from Josh and Mastria!

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Google Apr 20, 2024

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Google Apr 20, 2024

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Google Apr 20, 2024

Called with nail in tire. Kind and said come right in. Fixed🤗

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Google Apr 20, 2024

It’s a nice place to buy a car, the seller is nice and patience they don’t push you or make you crazy . It’s my first time to buy a car from there and I love it. I will recommend to go there.

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Google Apr 20, 2024

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Google Apr 19, 2024

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Google Apr 19, 2024

The service at Mastria VW is spectacular! They perform maintenance very professionally and they have a beautiful lounge where you can wait, have a snack and watch TV. They clean your car when finished! Highly recommend them.

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Google Apr 19, 2024

Had a great experience with a kind gentleman at Mastria Volkswagen of Raynham! I would definitely recommend Joshua after helping me fit into my used Volvo😁

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Google Apr 18, 2024

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DealerRater Apr 18, 2024

Derek helped get me into a ‘24 Taos within 48 hours between arriving to the dealer and when I drove the new vehicle off the lot. Thanks so much for helping me get into my first/new VW!

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Google Apr 18, 2024

I ended up getting a new ‘24 Taos at Mastria this past weekend and have to say everyone, including Derek specifically, was a great help! Derek was helpful regarding all the features and helped answer all my questions, even though the dealership was crazy busy - I did have to wait for some time between things, but I never felt forgotten and felt like a valued customer regardless of what else was going on. Thanks Mastria and Derek!

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Google Apr 17, 2024

Great service. The staff is always courteous. I highly recommend.

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DealerRater Apr 17, 2024

Greg Wasden was a pleasure to work with and made the process so easy from start to finish. We are very happy with our new Atlas Cross Sport and cannot thank Greg enough for his attention to detail, thoughtfulness, and collaboration. He was professional, responsive, and knowledgeable. I hope to work with Greg again in the future. It was an excellent experience!

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Google Apr 17, 2024

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Google Apr 16, 2024

Great! I cracked my sideview mirror and drove in. In 10 minutes a new one was installed. 🙂

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Google Apr 16, 2024

Great service....

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DealerRater Apr 16, 2024

I had an excellent experience from test driving the vehicle to going through the financing process. Greg was professional and personable. He was able to provide me with the information I needed in order to make this impactful decision. I highly recommend going to Mastria Volkswagen in Raynham when looking to purchase your next vehicle. Greg did an amazing job as a sales associate. He made the difference between having negative past experiences at other dealerships to having the most positive experience in purchasing a vehicle at Mastria Volkswagen! Thank you very much Greg!

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Google Apr 16, 2024

I had an excellent experience from test driving the vehicle to going through the financing process. Greg was professional and personable. He was able to provide me with the information I needed in order to make this impactful decision. I highly recommend going to Mastria Volkswagen in Raynham when looking to purchase your next vehicle. Greg did an amazing job as a sales associate. He made the difference between having negative past experiences at other dealerships to having the most positive experience in purchasing a vehicle at Mastria Volkswagen! Thank you very much Greg!

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Google Apr 16, 2024

"I had a fantastic experience at Mastria dealership in Raynham ! Josh was friendly, knowledgeable, and went above and beyond to make sure I found the right car for my needs. Mark the business manager did the impossible to help me and my fiancé with the financing process . Can take you guys enough for being trustful and knowledgeable. Mastria will sure be my new car dealership. Thank you and thank you so much for all the help .

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DealerRater Apr 16, 2024

Derek was great. Quickly finding me the vehicle I wanted based on their online ad. We did a test drive on a new route (from when I was there 3yrs ago) which let me get the feel of my new car in different settings. He got my price without any hassle and helped me get out the door with my new ride same day.

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Google Apr 16, 2024

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Google Apr 16, 2024

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DealerRater Apr 14, 2024

Josh was amazing with getting me into my new Tiguan. He helped make the process less stressful. He was very knowledgeable and never tried to sell me something I didn't want. Business Manager Mark was also amazing!

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Google Apr 14, 2024

Ed was great, very helpful and patient

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Google Apr 14, 2024

Josh was amazing with getting me into my new Tiguan. He helped make the process less stressful. He was very knowledgeable and never tried to sell me something I didn't want. Business Manager Mark was also amazing!

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Google Apr 14, 2024

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Google Apr 13, 2024

Derek was great. Quickly finding me the vehicle I wanted based on their online ad. We did a test drive on a new route (from when I was there 3yrs ago) which let me get the feel of my new car in different settings. He got my price without any hassle and helped me get out the door with my new ride same day.

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Google Apr 13, 2024

Frank one of the sales manager (I believe) and Edward from sales were awesome. Answered all my questions and was very honest very straight forward. Was very close on signing papers and putting a down payment on a new 2024 Jetta but I was hit with some unfortunate family matters I had to take care of first. But Ed was very understanding about it so I appreciate that. But I will be back once everything is situated to finally sign off on the new car! Definitely recommend seeing one of these guys for your new car needs.

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Google Apr 12, 2024

Alec in service was great. 10,000 mile service. Love my 2023 Jetta

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Google Apr 11, 2024

Always a great experience getting my car serviced. Great waiting area. TV with full cable makes the wait fly by. Employees are super nice, approachable and communicative. I only bring my car here for service because of how well they treat me.

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Google Apr 11, 2024

This is not your typical car dealership! Greg and Mark were incredible-Very professional, courteous and knowledgeable! They really heard what I wanted in my car and what I could afford . They made this as pleasant of an experience as possible ! I even found myself laughing ! I recommend Maestria Volkswagen to everyone!

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Google Apr 10, 2024

I recently purchased a VW ID4 at Mastria working with Edward Capolla through the process. Ed is very experienced and detailed oriented and made the purchase process very smooth. There are no high-pressure sales tactics at Mastria, and it's a very comfortable experience for something that can often be stressful, buying a new car! I highly recommend working with Ed and his team at Mastria!

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Google Apr 8, 2024

Friendly people. Good service

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DealerRater Apr 7, 2024

An absolutely excellent experience working with Josh and Mark: Josh is by far the best car sales persons I've met so far: knowledgeable, patient, helpful!

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DealerRater Apr 7, 2024

I am so thrilled with my purchase from Mastria VW! I worked with Derek who kept me updated through the entire process, he was fantastic. Derek made me feel like a friend, and that is so huge when considering and/or making such a big purchase. I wish him and his team nothing but further success!

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