Customer Testimonials
Great experience!
We were referred to Ed Cappola by an acquaintance of the Mastria dealerships. On our initial visit we found Ed to be professional, personal, knowledgeable and easy to work with. Despite a small inventory he was able to help us choose our 2022 Tiguan and locate one with our color preference and amenities. As opposed to the six week expected arrival time it came in two weeks. The delivery process was very smooth and Ed spent a good amount of time familiarizing my wife and I with all the incredible features. By the time we departed the dealership we were ready ...
Just purchased my second vehicle from Mastria. Ed was a great sales person to deal with. We met him at the beginning of 2021, told him we wanted to hold off for a bit. The new Taos was released, and 11 months later we decided to pull the trigger. Ed remembered us and took great care of us ensuring we had all the info we needed to make a final decision. It’s hard these days to find dealerships that understand loyalty. I’m forever a Mastria buyer for any of my needs.
At a very busy time of the year, Ed was great to work with. I highly recommend that anyone looking for a car visit Mastria.
I worked with Ed and he was very helpful. He made the buying experience easy and painless. 5/5 would recommend
I Have had great care from, the sales man Ed, to mark, the credit manager ( who went above and beyond to get me the proper credit)and Peter, the overall manager, who makes sure everything thing is a smooth ride, and it was, right from the beginning
I worked with Ed and met several others, and everyone was super pleasant to work with! They all seemed to have a hand in getting me behind the wheel of me new vehicle and I’m very grateful to all for that!
Great customer service (John)
John was amazing super helpful and nice made the whole process smooth 10/10
I was looking to replace my current car & found what I was looking for here. Eventhough they could not give me what I wanted for my trade in they still managed to get me in the car. Hats off to Ed! No pressure type of guy. Rare to find.
Mike, Danny, and Mark were all incredible to work with. They made the process of buying a car during one of the most difficult times to find one incredibly easy. Would absolutely work with them again when the time comes for another car.
Had some recent service done. There was a mistake made that caused an oil leak. They took full responsibility for the mistake and went above and beyond to make it right.
In an age of limited inventory and tight pricing in the automobile market, there are two things you can count on at Matria VW in Raynham. Mastria provided competitive pricing and great customer service. I took delivery today and I’m counting on a great relationship moving forward with this team.
Danny and Mark were great would recommend mastria to everyone sending all my family and friends
This was the best car buying experience I have ever had. Danny Cabral defies the old stereotypes of car salesman. He is authentic, knowledgeable, professional, and it’s clear he cares about the customers. He wasn’t pushy. He listened to what I wanted and needed out of my next car. And he went above and beyond every step of the way. This seems so rare in our post-COVID world. Thank you, Danny and Mastria VW!!! 😀
I bought a new VW Atlas Sport from Mastria VW, and the Sales team was excellent, Danny and Peter were there to guide me through the process, Danny is knowledgeable, considerate, above and beyond expectations. great communication as my vehicle was being shipped , and he and Peter kept me up to date with the progress. When the vehicle arrived I was informed of every step of the way.Peter was there to make the process easier and both answered all my questions, prepared the vehicle, and they were as enthused as I. I highly recommend this dealership especially Danny. I ...
Bought my new Jetta from Ed Coppola 1 month ago. He was seamless to work with and a true professional. I would highly recommend working with Ed if you need a new car and you're interested in a VW. Thanks again Ed! Also, a big shout out to Mike Martinez, the GM who helped make it a smooth transition from my old VW to the new one.
The minute my husband and I stepped into the dealership, we felt relaxed and confident we’d be walking away with a car. I bought my first Volkswagen and we are so thankful we chose Mastria! John was extremely kind and helpful throughout the whole process. He wasn’t pushy like some of the other salesmen in other dealerships, and he made the process smooth and easy. We’re so happy to be apart of the Volkswagen family! Thank you John
Everyone was great at the dealership. Very knowledgeable and professional. Danny Cabral was extremely helpful and patient with going through the whole process of purchasing a new car. Mark Striggles was great also. He is very knowledgeable and worked his magic on finding a good rate that I could afford. I highly recommend Mastria Volkswagen of Raynham if you are looking for a new car!!!!
Today we had one of the best car buying experience s ever. Daniel Cabral was extremely attentive and knowledgeable. He made what is usually something we dread into something enjoyable. The experience from browsing to trade-in to financing was top notch. Thanks guys! We are thrilled with our new car and experience
I bought my "new" (Camaro)car today after a pretty much painless experience. My Sales Person Edward Coppola was very knowledgeable and helpful, and I would definitely recommend to go and see him, and the whole Mastria Volkswagen team if you are in the market for a new car.
I just purchased a 2015 Chrysler 200 S 3.6L AWD and Edward from mastria VW is who sold me on the car. He was pleasant and very help full, and so was the finance manager both gentlemen went above and beyond and I'm very grateful to have met them I will go nowhere else except mastria Volkswagen for now on. I am extremely pleased with my purchase even more so now that I've had the car for a few days. Again thank you everyone at mastria Volkswagen..
I had a wonderful time while buying my jeep from Ed. He was kind and paitient. Very chill vibes.
Very professional work environment. Lots of good choice quality cars... Everyone willing to help out and make sure you get a great vehicle. I will shop here again and again.
My son, and I were extremely well taken care of by mastria volkswagen Micheal the general manager went above. and beyond any manager from any dealership. If he tells you something he and the other sales staff will honor it. I feel not only do I have a dealership for life. But a true new friend. Once again thank you Micheal, and Mark for your dedicated service to the customer. Thank you my son loves his jetta..
Thx to Ed and Mark for helping me out. I really appreciate that the car was ready to drive away in a timely manner.
Daniel and Peter were wonderful!! They made the transition from one lease to another go as smooth as possible! They were upfront and honest about my options! Nothing better than no games deal at a car dealership!! I highly recommend Mastria VW!!
I had been in the market for a Volkswagen for a few months and watching the market, Mastria had the best price for the value of the car. It was well below market. John Bigelow was INCREDIBLY helpful and patient with me in the process, and I could not be happier with my purchase. He was thorough through every step! Everyone was incredibly nice! I highly recommend Mastria and John!
Great experience from test drive to purchase. Very easy to work with and gave me all the information I asked for with comparisons for different options.
Edward Cappola at Mastria Volkswagen made our experience of buying our new Tiguan seamless. We were able to trade in our existing Tiguan into a new one and drive it home same day. He was helpful and friendly - we are very pleased and would recommend Ed if thinking of purchasing a Volkswagen. Thank you, Ed for all your help!
My salesperson and the rest of the team at Mastria Volkswagen really separated themselves from everyone I’ve ever done business with. A truly incredible experience and I will be sending all of my family and friends.
Pleasant experience. No pressure. John Bigelow was my sales rep. Job well done.
Tried to lease a car but too expensive!!!
Danny Cabral was great to work with and really helped facilitate our purchase. His flexibility reduced the stress on our schedule since we were coming from a long distance to make this deal happen. Would definitely work with him again.
I inquired about a vehicle through CarGuru and was contacted very quickly by the online sales team, at Mastria VW, to schedule an appointment. I was able to search the inventory, test drive 3 vehicles, and drive out with my new Subaru Crosstrek in the same day. Upon entering the facility, I was greeted by Mastria's Client Advisor, Daniel Cabral. Daniel was professional, respectful, and extremely personable. Daniel immediately brought me to the vehicle and got me out on the road. Vehicle was in pristine condition and drove beautifully. However, after coming back and evaluating my needs, I decided the ...
Ed worked so well with my grandmother, super accommodating and super patient. The whole sales staff worked with her solved every problem that was placed in front of them. She purchased the Subaru Crosstrek on 9-18 they had everything sorted by Monday morning. Quick and efficient. Right price right car.
I had a short list of cars to see and Mastria had one of the vehicles. Worked with Danny who was courteous, quick to answer questions about the car and left with a solid offer on our trade in. Overall our purchase went smooth and quick.
John Bigelow at Mastria VW was very professional and a pleasure to work with. He made the purchase of my car an easy smooth process. I would definitely recommend John if you are in the market for a new or pre owned VW.
John Bigelow made the experience extremely simple and relaxed. Quite literally walked in, and was handed the keys for a test drive. In and out in under an hour with a new car. Thx John and and whole team over at Mastria
Daniel Cabral was amazing! He made a stressful buying process seamless and we were able to take our new car home the same day! The entire Mastria Volkswagen team was friendly and welcoming.
I found a car online that seemed like too good of a deal to be true but to my pleasant surprise it was real!!! The car was beautiful, fully cleaned AND came with a full tank of gas. I was so impressed satisfied with the customer service and speed this dealership provided I would 100% purchase another vehicle from them and considering I live over an hour away that’s a huge testament to how wonderful John Bigelow as well as the rest of the staff is at Mastria Volkswagen. I will be recommending this dealership to everyone who wants a ...
Great place to buy and experience high quality products and an even better sales force. Mike was great and made the process even easier!
Volkswagen Mastria was terrific. The whole experience was positive, all the sales people there were laid back and did not push anything on you. The same day I had gone into Hyundai down the street and walked out because it was a bad experience there, and on a whim went to Volkswagen. I’m glad I did, Danny was my sales person who was great and really made everything go smoothly. I went in on a Monday and walked out Wednesday afternoon with my new car. I definitely would recommend to everyone
Just wanted to share as I’m in the retail business myself and these folks were top notch in making a transaction take place with great communication. Ed, our sales person was wonderful in working with my wife and explaining her new Atlas to her. Mark, in Finance was great with helping us get out of there and stayed well past a “normal” working hour to get the deal done. Thank you all at Mastria VW!!
Ed was terrific, did all i asked him to do friendly, helpful, went the extra mile, I recommend asking for Ed to do business with
John Bigelow was very easy to work with and at no time made me feel pressured as many in sales do. I did experience a few problems with delivery but all issues were quickly resolved to my satisfaction by John and the sales manager Peter. Their Finance guy was also very easy to deal with.
John Bigelow is a great salesman. Very helpful and knowledgeable. We had a great experience. We would go back and recommend him.
I was very pleased with my experience here! My sales person was Ed and he was amazing and very helpful and kept me updated each step of the way. I would definitely recommend coming here to buy a car from one of their many lots.
Great customer service. John Bigelow was professional, courteous and very knowledgeable. Would definitely buy here again and highly recommend to anyone in the market for a new or used car.
An excellent dealership with a courteous and friendly sales staff. Danny answered all my questions and does his job very well. It was a great experience!
Good
Had a great experience with John Bigelow. Best transaction I ever had at a car dealer. He is easy to work with and would highly recommend him. I actually put his contact info in my phone so I can refer others to him.
I had a great experience working with Mastria VW. Everyone was extremely helpful and very kind. They made the car shopping experience painless and pleasant for me. I worked with Ed along with others and couldn’t be happier - I will definitely be back next vehicle my family needs!
2016 Chevy Colorado is the second vehicle purchased from the Mastria Auto Group. First experience was so good we returned to Mastria Volkswagen. John Bigelow, our sales rep, was helpful, knowledgeable and we felt absolutely no pressure at any time. At many other dealerships, we’ve experienced some pretty awful sales tactics, including rude and condescending reps. We never return. But not at Mastria. We run 3 vehicles in our family, and I’m sure we’ll return to Mastria Volkswagen when we shop in the future: and we WILL ask for John Bigelow! Thank you, John! Love the truck!
This is the second VW we have bought from Mastria and it won’t be the last! Our salesman John Bigelow was fantastic through the process and the sales manager Tarek Mirshak was flexible and fair. We’ve bought VWs from other dealers and none of them compare to Mastria. Not to mention their service and parts departments are top notch which is a double bonus. If you’re in the market for a new car, and VW is on your short list, don’t waste your time with any other dealers and head straight on down to Mastria. And ...
Worked J. Bigelow, he was very helpful, answered our questions and gave us plenty of space to make a decision. Sales manager thanked us for visiting, staff was very kind and helpful. Would highly recommend this dealership.
John Bigelow, was very helpful in helping me buy my brand new 2021 GLI, I highly recommend John Bigelow, at mastria Volkswagen of Rynham if you are in the market for a new or used car.
I worked with John Bigelow at Mastria VW to purchase a 2021 Jetta. It was a great overall experience. John was knowledgeable and helpful, without being too pushy. I would definitely recommend working with John to anyone purchasing a car.
Huge thank you to John Bigelow of Mastria VW Raynham for his great service in assisting me purchase a vehicle for my daughter. This entire experience was awesome and I would recommend Mastria VW to anyone.
I dread buying new cars. I’ve had terrible and anxiety provoking dealership run-ins in the past. This was far from that. I had such a great experience at Mastria VW with Daniel. He was knowledgeable and present without being overbearing. He even took time out of his day off to make sure we got my new car on the road ASAP. We will definitely bring our business back in the future.
Mastria Volkswagen was so helpful when I went in looking to purchase a new car. Danny helped me find the perfect vehicle without going over my budget that I had in my head. John had also got my car ready for me when Danny was off and it was a huge help to have it all set with my sticker on it and everything- Overall Volkswagen was a huge help & made buying my car an overall great experience.
I was referred to Mastria Volkswagen by my friend. So i went last Saturday on a mission. I was met by John Bigelow. From the beginning to the end, John went out of his way to make things go smoothly and quickly. He was communicative through the whole process and explained to me each step of the process. It is not often you get someone like him at a car dealership. He did not try to sell me anything, he was not pushy, he made getting this car a dream. I would recommend John Bigelow to anyone looking for a ...
Great People, good deal! Very professional! Jhon Bigelow and Mark Striggles are the man🔥🔥🔥. I’m happy with my purchase. Great place to shop.
I had an amazing experience here! Danny was the best! He wasn’t pushy about trying to sell me a car and genuinely listenened to all of my concerns! Mark in finance was also terrific!!! In what usually is a stressful moment he had us laughing the whole time! Although I do have to say the best part was driving away in my new car the SAME DAY! I would absolutely recommend Mastria to all my friends and family! Thank You so much Mastria for all your help and my beautiful car!
I had a oil change done the young lady (forgot to get her name) that works in the service department was wonderful and the waiting area is nice and they make you feel comfortable! They also come out to keep you updated with what's going on with your vehicle! Michael was great with getting my oil change done and they also washed my vehicle after the oil change!! Very happy with the service I received today! Definitely will be returning!
I purchased a 2019 Toyota Highlander from here with sales agent John Bigelow's help. Everyone there was very informative, from the sales agent to the finance department individual we saw. They helped every way they could to get my payments where I needed them to be. Car was ready same day. I highly recommend you use there services on your next vehicle purchase
After a few unsuccessful attempts at other dealerships, I decided to give Mastria a try. I started at Mastria Kia. Let me start by saying, this was the first dealership I’ve ever gone to where they didn’t harass you the minute you stepped foot in the parking lot. I went inside and met with Brianna F. She was so kind and patient with me ( I test drove 3 cars and 2 were on a different Mastria lot). Not once did I feel pressured by her. They were busy, so once I made my decision they sent me to the VW ...
Ed was a great salesman, very helpful. Really appreciated all his help.
We had a great experience buying our VW Atlas with Mastria. The whole team was very personable and helpful. Good communication. We would do it again.
All of the people I interacted with were very helpful and friendly, including John Bigelow and Mark. The service was above and beyond with setting up the sale and delivering the car after purchase. Overall a great dealership with great people.
I had a great experience at Mastria VW. Everyone is friendly, communicative, and professional. I always felt welcomed the entire time there, even when I stayed there very late into the evening way past the close time. I would specifically recommend Ed to anyone if they were to visit Mastria VW. He’s very responsive and professional, who will make sure the entire process go smoothly.
Friendly staff, non pushy salesmen, down to earth people who know what you’re there for.
I can’t say enough about the positive experience I have had here at Mastria VW. Having searched for a specific capacity tow vehicle for a year, I found the perfect one owner vehicle here. Working with Ed Coppola was a pleasure. Very professional and very easy to deal with. Mark Striggles in financing made the deal work. I would highly recommend this professional team to put yourself into new or used vehicle. I will purchase from Mastria again! Thanks Ed!!!
We worked with Daniel at the Mastria Volkswagen in Raynham and it was such a smooth process! He helped us stay within our budget, be able to find some thing that fits our large family and above all a vehicle that is safe and reliable! I would definitely recommend him if you are in the market for a new VW.
I pulled into the service bay unannounced to ask for help with my VW Eos convertible. Will came over to help right away. He was able to find a quick fix at no charge. Amazing!!! He was a gentleman and a magician.
Every employer we corresponded with was extremely kind and helpful. Buying a new vehicles can be a long process; however ; even though it was past closing hours they never rushed the process. They even were able to clean out the car and fill it with gas after hours. Thanks to the Mastria team we drive the car home. Thank you!
Worked with me on what I needed.
It was a pleasure to be able to work with John, as he was very flexible, informative, and understanding!
I stopped by mastria to check out a car I was interested in and ended up purchasing a Volvo. I had a great experience by my sales rep Danny. He was knowledgeable and professional and answered all my questions. I didn’t feel pressured to buy today like most of the other dealerships I have been too. I have now had the car two weeks and couldn’t be happier.
I had a great experience here! Everyone on the team is super friendly and truly cares about helping their customers. John was really helpful and friendly throughout the entire process of buying our second car with them!
Recently had some regular maintenance done, service was quick and efficient. Worked primarily with Mark Solomon who was professional, friendly, and great at keeping me updated. It is easily noted that the staff is committed to working with their customers to keep them happy with the service.
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